Elements and Performance Criteria
- Identify and access site communication equipment and systems
- Communicate using site equipment and systems
- Identify and select for use the most appropriate method of communication
- Operate or use communication equipment and systems
- Acknowledge and respond to communication or take, confirm and pass on promptly to the appropriate person
- Pass communications in a clear and concise manner
- Follow safety procedures, including the passing of reports and observance of local communications and emergency procedures
- Identify and report faults in communication equipment
- Carry out face-to-face routine communication
- Speak clearly and listen carefully to ensure information is understood
- Ask questions and confirm meaning of information where required
- Maintain communication processes with other personnel to assist flow of work activities
- Use site approved signalling methods to convey information
- Participate in discussion to obtain relevant information and clarify meaning
- Communicate cooperatively with other personnel
- Complete written documentation